General Information & Conditions.
Please read carefully before booking.
These terms and conditions are additional to the full terms and conditions contained in Scenic Eclipse Worldwide Discovery Voyages 2022-2023 brochure and on scenicnz.com/terms
. All bookings are subject to Scenic’s full terms and conditions. This offer is supplementary to the brochure. Operation of the itinerary is subject to the lifting of current travel and operational restrictions. Prices are in New Zealand Dollars.
*Earlybird and Air Credit Offers:
All Earlybird cruise and land offers are based on departures from Australia. Earlybird plus Air Credit Offer is available to15 December 2021 Earlybird Cruise Fare & Air Credit are valid for travel to select Arctic, Japan, Russian Far East, the Americas and Europe voyages, strictly limited, and available on select suites and departures, subject to availability at time of booking. A non-refundable deposit of 10% is due within 7 days of booking, with full payment 120 days prior to departure. 10% Earlybird offer and Air Credit offer is available for new bookings only. Flights can be booked via Scenic or booked independently. Valid with Earlybird fare and complementary deposit protection plan. Not combinable with any other offer. Maximum of one air credit per person per booking.
Offers and discounts are non-transferable, non-refundable and cannot be redeemed for cash. Offers cannot be combined with any other offer and may be withdrawn at any time. Offers are valid for new bookings only. Air Credit is not combineable with Super Earlybird Offers.
#Super Earlybird offer of up to 20% saving is based on a combination of the 10% Earlybird Cruise Fare offer and up to 10% Pay In Full offer and is valid for new bookings. Super Earlybird offers are based on per person, twin share in NZD. All offers are valid for travel from 2022 to 2023, strictly limited, available on select departure dates and suites, not combinable with other offers and subject to availability until sold out. A non-refundable deposit of 10% is due within 7 days of booking. Super Earlybird offers are available on all cabins, excluding categories D, DA and OP. Super Earlybird offers are for new bookings only and not available for bookings using a Future Travel Credit (FTC) Voucher. Full payment is due 12 months prior to departure for Super Earlybird Offers. If Super Earlybird is available for booking within 12 months of departure, full payment is due within 7 days from booking. Once sold out or if full payment is not received the standard Earlybird offers, Scenic Savings or best available offer will apply.
≈Ultimate Voyages & Journey combinations offer is based on the Earlybird Cruise fare.
‡Flexible Booking Policy:
To ensure guests can book with confidence, for all new 2022/2023 bookings Scenic Group are including a Flexible Booking Policy which allows guests to defer travel and transfer to an alternate departure or itinerary or cancel up to 60 days prior to travel, with no Scenic Group fees (3rd party fees may apply). For cancellations, the value of the booking will be applied as a Future Travel Credit (FTC) which is valid for 24 months. This flexible booking and cancellation policy excludes Russia, Canada, South America, Australia and New Zealand land touring. Please note, final payment due date will remain as per booking conditions; however, this flexible policy allows changes to be made up to 60 days prior to travel.
^Deposit Protection Plan:
Complimentary Deposit Protection Plan (DPP) has been included for 2022/2023 Scenic Eclipse bookings before 15 December 2021. The DPP is provided at a cost of $125 per person per tour or cruise, $200 per person per tour or cruise on Emerald Azzurra voyages and $250 per person per cruise on Scenic Eclipse voyages. The DPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises and Dalmatia cruises. Where You cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation. If Your tour or cruise is suspended the terms and conditions of the suspension will be applicable to Your booking and the cost of the DPP and all funds being held will be moved into a Future Travel Credit. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit. If You do not rebook within 24 months, or utilise all of Your Deposit, it will be forfeited. If You have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.
Policy is effective for new bookings made from 29 June 2021.
†The Platinum Protection Plan (“PPP”)
The Platinum Protection Plan (“PPP”) is available for new river and ocean cruising bookings for travel after 1 January 2022 for Scenic and Emerald Cruises (“Eligible Booking”). The PPP must be purchased together with the Eligible Booking at time such booking is made and may not be added at a later date. The PPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises or land tours and the PPP is also not available to new bookings using a Future Travel Credit. If you have purchased the PPP with an Eligible Booking, and your Eligible Booking is cancelled due to a one or more Prescribed Reasons, any time on or before 31 days prior to your prior to the date your journey commences with Us, including flight arrangements, we will refund the cost of your Eligible Booking, less the PPP Fee, airline cancellation fees, if any and travel agent administration fees; or if cancellation occurs at any time on or after 30 days but no later than 15 days prior to your prior to the date your journey commences with Us, including flight arrangements due to one or more Prescribed Reasons, we will refund 70% of the cost of your Eligible Booking, after deducting the PPP Fee and travel agent administration fees. If you have booked a cruise with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the refund amount if flights have been ticketed. The PPP is not an insurance policy and does not, nor is it intended to, replace any travel insurance or cancellation and interruption insurance. For full terms please see scenicnz.com/ppp